Kompendium für ITIL V3 Projekte

Kompendium für ITIL V3 Projekte

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Service Transition Manager a€c Change Manager, Change Advisory Board, Emergency CAB, Change Authority a€c Release and Deployment Manager, Deployment Staff, Release and Packaging and Build Manager a€c Service Asset Manager, anbsp;...

Title:Kompendium für ITIL V3 Projekte
Author: Martin Kittel, Dirk Schött, Torsten J. Koerting
Publisher:BoD – Books on Demand - 2011

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